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Shipping Policy

Shipping policy

Thanks for visiting and shopping at offdocks.com. The following terms and conditions constitute our Shipping Policy.


Order processing time

All orders are processed within 1-2 business days. Orders do not ship or ship on weekends or holidays.

If we have a large volume of orders, delivery may be delayed for several days. Please allow extra days on the way for delivery. If there is a significant delay in the delivery of your order, we will contact you by email or telephone.


Delivery cost and estimate of delivery

Shipping is free for all our products. Shipping is via UPS or USPS and usually takes 1-5 business days throughout the United States.

Delivery delays may occur from time to time.


Shipment to P.O. boxes or APO / FPO addresses

Offdocks.com ships to US, US Territories, and APO / FPO / DPO addresses. Some exclusions may apply or require additional fees.


Confirmation of shipment and order tracking

Once your order has been shipped, you will receive a delivery confirmation email containing your tracking number (s). Tracking number will be active within 24 hours.


Customs, duties and taxes

Offdocks.com is not responsible for any customs duties or taxes that apply to your order. All fees charged during or after delivery are the responsibility of the buyer (tariffs, taxes, etc.).


Damage

Offdocks.com is not responsible for any products damaged or lost during transit. If you receive your order damaged, please contact the carrier to file a claim.

Please save all packing materials and damaged items before filing a claim.


International shipping policy

We currently do not ship outside the United States.